yellow.ai Academy Courses

Platform Fundamentals

Learn the basics of building an AI Agent

Overview

This course equips you with the knowledge, skills, and abilities to build a Conversational Chatbot without writing a single line of code. This course discusses the features and tools of the Platform to help you build a chatbot.

Course Objective

By the end of the course, you should be able to meet the following objectives:

Describe the different features of the platform
How to Create Flows using Prompt Nodes, Message Nodes, Condition Nodes, and Action Nodes
Should be able to understand Entities, FAQs, Small talk, Contextual Management
Train the model and test the bot
Build a bot with no code

Course Outline

The following topics are included in this course:

Chapter 1: Introduction to the Platform
- Access to Platform
- Access Control
- Introduction to Automation Module, KB, Inbox, Insights, Engage Module
- Introduction to Channels and Integration
Chapter 2: Basic Concepts of AI Agent
- AI Agent Terminologies
- Global Conversation Settings
- NLU Settings
Chapter 3: AI Agent Flow Builder
- Nodes
- Variables
- Database
- Entities
- Chat Widget
- Debugging
- Workflow
Chapter 4: Yellow's LLM Models
- Introduction to GenAI & YellowG
- Email Automation
- Orchestrator LLM
- Analyze LLM

Intro to the Platform

Explore the Key Features of the Platform

Learn the Key Features of the platform.
Understand the application of these features.
Features Include Studio, DB, Inbox, Engagement, Growth.

Learn the Key Features of the platform.
Understand the application of these features.
Features Include Studio, DB, Inbox, Engagement, Growth.

Platform Advanced

Overview

This course covers some of the advanced features of the platform, including, Cloud functions, API management, Dynamic chat node, KB, Inbox, Insights, Engage, Channels and integration.